FAIRMONT HOTEL JOB OPPORTUNITIES

FAIRMONT HOTEL JOB OPPORTUNITIES

 

Current openings effective December 31, 2011 – December 31, 2012

 

Executive Office Division

 

Executive Assistant

 

The Executive Assistant is responsible for being a positive and professional role model while supporting the day-to-day operation of the Executive Office. 

 

·        Provides administrative support to both the General Manager and Director of Rooms.

·        Handles all general office administration which includes payroll, time off request forms, purchase orders, photocopying, filing, scanning, ordering supplies, and maintaining a trace file for the Executive Office.

·        oversees the Health Club Membership and is responsible for all issues pertaining to Members.

·        Coordinates and drafts all in-room guest information, letters and bulletins

·        Coordinates VIP guest reservations, arrivals, and amenities

·        Researches and compiles information relative to corporate reporting

·        Attends weekly Board of Operations Meetings, Leadership meetings, and Monthly Safety and Security meetings and prepares and distributes both the agenda and minutes accordingly.

·        Books colleague travel as required and creates/distributes appropriate itinerary

·        Supports hotel projects, preparing and compiling presentations and relevant meeting materials

 

Culinary Division

 

Chef de Partie

 

The Chef de Partie position is focused as a junior supervisor on his/her shift's delivery of high quality food to guests in either the Outlet Kitchen or the Banquet Kitchen. The Chef de Partie demonstrates a highly professional skill level in a wide variety of culinary areas. The Chef de Partie will act as a shift leader and will be tasked to use their initiative, culinary skill and experience to solve problems, ensure guest satisfaction and produce exceptional cuisine.

 

·        Produce highly quality food items and show initiative and the ability to be highly productive with food preparation independently or in team. Be self motivated and quality driven. 

·        Ensure that Culinary staff are following established procedures for food production and are maintaining quality standards set by Sous Chefs and Executive Chef.

·        Answers questions and concerns for culinary colleagues and assists with their time management and skill development.

·        Run the shift, organize a work plan and assign work to colleagues. Prepare detailed prep lists for the work week and brief colleagues on those lists. 

·        Ensures Menu Item worksheets with accurate ingredient lists, preparation methods and pictures for all menu items are being followed. Assists Sous Chefs in the development of these Worksheets.  

·        Ensure that proper food rotation practices are in place food wastage is minimized by proper food storage procedures. Ensures fridge temperatures are recorded. 

·        Liase with Sous Chefs to ensure schedules are meeting productivity guidelines and proper coverage for meal periods as assured. Work within the department budget, minimize labor costs.

 

 

 

 

Food & Beverage Division 

 

Food & Beverage/Catering Hunter

 

Six (6) month term position with potential for permanent employment thereafter

 

Reporting to the Director of Catering & Conference Services, the Food & Beverage/Catering Hunter will be responsible for prospecting local clients and driving revenues into The Fairmont Winnipeg's Catering & Outlet Food & Beverage operations.

 

·        Minimum of 2 years Hotel Food & Beverage experience preferred

·        Minimum of 1 year of experience of prospecting preferred

·        Bachelors degree and/or Hotel Management Degree/Diploma an asset

·        Has established, key contacts within the business community in Winnipeg

·        Valid driver's license and own vehicle required for sales calls

·        Excellent interpersonal and communication skills, both written and verbal

 

Banquets House Attendant (Part Time)

 

The Banquet House Attendant provides our guests with leading edge banquet room set ups achieving the highest standards of service in a professional, safe and efficient manner.

 

• Must be physically fit in order to lift items weighing up to 25 kg
• Must be able to stand and walk for long periods of time.

 

Banquet Server (Full Time)

 

The primary responsibility of the Banquet Service Attendant is to provide our guests with leading edge banquet service in food, beverage and meeting programs, while achieving the highest levels of service in a professional, safe and efficient manner.

 

• Must possess outstanding guest service skills with professional presentation.
• Detail oriented with keen attention to guest requirements.
• Previous serving experience is an asset.
• Excellent communication and interpersonal skills.
• Must have successfully completed It's Good Business course.
• Flexible with hours of work, including evenings and weekends.

 

Host/Hostess

The host/hostess is responsible for the overall arrival and departure in the Velvet Glove Restaurant.

 

·        Welcomes and seats VG clients, handling the coat check.

·        Organizes floor plan/seating, taking reservations, some administrative work (photocopying & faxing).

·        Ensures employees sign in/out, prepares meal statistics, and ensures a smooth flow in restaurant and lounge. 

·        Assists VG service teams when busy, Ex. Clearing and setting tables, etc.

·        Works to develop a strong understanding of the machines with respect to credit cards, cash handling, direct billing, advanced deposits, personal checks & foreign currency and assisting colleagues.

·        Ensures the Servers are able to provide prompt, courteous and efficient service to the guest by assisting as required.

 

 

 

 

 

 

Rooms Division 

 

Front Desk Agent (Full Time)

 

The Front Desk Agent acts as an ambassador for the hotel; providing a warm and personal welcome upon arrival, any assistance needed throughout the guests' stay, and settling accounts accurately upon departure, with the desire to see the guest return.

 

• Demonstrates Fairmont Service Plus Standards and Fairmont Values in all interactions with both guests and colleagues.
• Ensures each guest receives a warm and welcoming reception according to all Fairmont Hotels & Resorts Standards
• Ensures each guest receives a fond farewell according to all Fairmont Hotels & Resorts standards
• Communicates with other departments for general hotel knowledge as well as completing guest requests
• Ensures that all bills are kept up to date and accurate and process upon departure
• Takes advance reservations, bookings and special requirements
• Responds to all guest requests in a timely manner and ensures follow up is completed
• Complies with all standard operating procedures and policies of the Front Office
• Remains observant and responds to each guest who approaches the Front Desk
• Enrolls new FPC members and updates FPC profiles as required
• Drives Rate and Rev Par through up-selling guests upon arrival
• Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
• Adheres to the hotel's environmental policies and procedures.

INTERESTED CANDIDATES SHOULD PLEASE FORWARD THEIR CV TO FAIRMONTEMPRESSHOTELCANADA@YAHOO.CA